Our step-by-step promise
We believe that brilliant foster care starts with great support. That’s why we’re there for our carers at every step of the way step of their journey , giving them the confidence and encouragement they need to change the lives of looked after children.
Our support starts from the moment you pick up the phone to talk to us and continues throughout the application process.
Step 1 – Always ready to chat
We promise there’ll always be someone ready to talk to you when you get in touch with us. We understand that you may feel slightly nervous when you make that first call. That’s why when you call you’ll be greeted by one of our friendly team. We do all we can to ensure that we keep messages to a minimum, on the rare occasion when this does happen we can guarantee that you will receive a call back.
Step 2 – No hard sell
We promise that every member of our team who visits your home will be polite, respectful and attentive. We believe a home visit is the perfect opportunity for us to get to know each other better. We’ll listen to you and provide you with all the information you need, but we’ll never push you into making a decision.
Step 3 – A foster carer network
We promise to put you in touch with local foster carers so you can start building your own fostering network. This will be someone with first-hand experience of fostering who you can turn to for advice and support. We’ll also help you meet other experienced foster carers in your local area.
Step 4 – Dedicated support
We promise to be there for you throughout the application process. We’ll allocate you a dedicated assessment coordinator who will oversee your entire application. They’ll be there to chat at any time and ensure all checks are properly completed before your assessment is considered at panel.
Step 5 – A speedy decision
We promise to let you know the panel’s recommendation on the same day. Your assessment social worker will help you prepare beforehand and be there to support you during your meeting. You’ll also get to meet our placements team, so they can get to know you and start looking for suitable placements as soon as you’ve been approved.
Step 6 – A comprehensive induction programme
We promise that your supervising social worker will take you through a two-month induction process to help you settle into life as a foster carer with us. We created this unique programme using advice and recommendations from our own carers and it has been highly praised by Ofsted.
If you’d like to find out more about our support, please fill in the enquiry form on the left hand side of this page and one of our friendly team will get back to you.